This was an actual conversation I overheard at Nordstrom at Roseville Galleria yesterday. Let me set the scene:
A
guy walks into the men's department. Our hero, as we will call him, is
wearing Reef sandals, the green ones with soccer balls on them, khaki
shorts, and a black t-shirt. He is alone, checking out the sale items.
He spends about 5 minutes walking through the department, looking at the
shirts and pants. There are employees around. He walks up to a table of
AG Jeans. He starts to peruse the selection. He looks left - nothing.
He looks right - two employees talking about the weather, a coworker or
other such nonsense.He looks left again - still nothing. He looks right again - two employees are still talking about the weather, a coworker or more nonsense. They look up, he gets a feeling of hope. They look at him, turn slightly, and continue their conversation.
Hero: "Gosh, I wish I could get some help............"
Employee: (DEAD SILENCE)
Employee 2: (DEAD SILENCE)
Employee 3: (DEAD SILENCE)
Employee 4: (DEAD SILENCE)
Employee 5: (DEAD SILENCE)
Our hero leaves, emptyhanded, solely because he cannot get someone to help him figure out which freaking pants are loose fit!
Yes, lets be clear. There was a guy in a store that sells ridiculously expensive jeans. He was looking to buy a pair. But, since jeans aren't called "loose fit" or "relaxed fit" anymore, but rather have names like "The Smith" or "The Barnaby Jones" or "The Bieber" (okay, fine, so the 90 year old would know that The Bieber is a ridiculously skinny pair of skinny jeans that no man should wear), he couldn't figure out which pair to buy. He needed help. That is, at least in this man's opinion, the job of the employee.
I don't care if someone comes in an $800 suit or a $10 t-shirt and shorts, they should get the same help. But, alas, this doesn't seem to be the case. So, at least for now, our hero will be looking elsewhere for his jeans!
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